Senior Information Security Analyst at Model N

Model N Global Information Security is seeking a detail-oriented and motivated Sr. Information Security Analyst to support the day-to-day operations of our security program, with a strong focus on identity and access management, documentation, and governance. This role is well suited for someone with a general information security background who enjoys structured work, process ownership, and producing clear, high-quality security documentation.   In this position, you will support IAM operational activities while also contributing more broadly to information security program execution. You will help ensure users have appropriate access, controls are operating effectively, and security processes are well documented and audit ready. You will work closely with security engineers, application owners, HR, and compliance partners to keep identity workflows accurate, consistent, and aligned with policies.   A key part of this role is maintaining and developing information security documentation such as policies, procedures, SOPs, and control narratives. You will assist with audit preparation, evidence collection, and responses, and help teams translate security practices into clear, defensible documentation. You will also support investigations related to access anomalies and help identify opportunities to improve security processes and controls.   As you grow in the role, you will gain deeper exposure to IAM platforms, security tooling, and program-level security activities. You will play an important role in strengthening governance, improving operational consistency, and supporting a scalable information security program Job Responsibilities • Process and validate user access requests, approvals, and removals in accordance with security policies. • Support onboarding and offboarding workflows, including provisioning and deprovisioning across systems and applications. • Review access rights to ensure alignment with job responsibilities and least-privilege principles. • Assist with periodic access reviews, certifications, and entitlement cleanups. • Investigate access issues, troubleshoot authentication problems, and coordinate with technical teams for resolution. • Monitor IAM and identity systems for anomalies and escalate issues as appropriate. • Maintain and improve information security documentation including policies, procedures, SOPs, and runbooks. • Support audit and compliance activities by preparing evidence, control descriptions, and process documentation. • Track and report on compliance metrics, access violations, and remediation efforts. • Review authentication and authorization logs from Okta, Entra ID, Active Directory, and cloud platforms. • Investigate IAM alerts, failed logins, MFA bypass attempts, and anomalous behavior. • Support incident response activities by analyzing identity-related events and user activity. • Validate service account usage, credential age, and ownership information. • Assist in remediation of excessive permissions, orphaned accounts, and access gaps. • Provide operational support and escalation for IAM and security program-related issues. • Collaborate with security teams to strengthen authentication, authorization, identity governance, and overall security processes. Job Qualification • 3 to 5 years of experience in information security, IAM, IT security operations, risk, or compliance-related roles. • Experience writing and maintaining information security documentation such as policies, SOPs, standards, and procedures. • Familiarity with IAM concepts including user lifecycle management, roles, entitlements, and privileged access. • Hands-on experience with identity platforms such as Entra ID, Okta, SailPoint, or similar tools. • Strong attention to detail and ability to follow and improve documented processes. • Comfortable working with tickets, logs, audit evidence, and operational dashboards. • Clear written and verbal communication skills for both technical and non-technical audiences. Preferred Qualifications • Experience supporting security audits, access reviews, or regulatory assessments. • Understanding of SSO, MFA, and authentication and authorization protocols. • Exposure to security frameworks or standards such as ISO 27001, SOC 2, or NIST. • Basic scripting or automation experience using PowerShell, Python, or similar tools. • Familiarity with cloud platforms such as AWS, Azure, or GCP. • Security or identity-related certifications are a plus but not required. About Model N   Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For more than 25 years, we have helped customers maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights. With a focus on innovation and customer success, Model N empowers life sciences and high-tech manufacturers to bring life-changing products to the world more efficiently and profitably. Model N is trusted by over 150 of the world’s leading companies across more than 120 countries. For more information, visit www.modeln.com.